You can use AI-generated model photos on both Amazon and Shopify, but Amazon requires them to be labelled and prohibits using them as the main product image. Shopify has no equivalent restriction. That difference should shape which images you generate and where you use them.
Amazon: resolution and labelling
Amazon requires product images to be at least 1600px on the longest side and recommends 2000px. AI-generated images must be labelled as such, and they cannot serve as the main product image. In practice that means your main image still needs to be a real photograph of the actual product, with AI-generated on-model shots used in the supporting image slots.
This rule is why the output resolution of a try-on tool matters more than it appears. Tools with a 1K output ceiling do not clear the 1600px minimum without external upscaling, and upscaling a generated image introduces its own artifacts.
Shopify: resolution recommendations, no AI restriction
Shopify supports images up to 5000x5000 and recommends 2048x2048. There is no platform-level restriction on AI-generated imagery and no labelling requirement. Your own consumer-protection obligations still apply: an image that materially misrepresents fit or colour creates a returns problem regardless of what the platform permits.
- Check the maximum output resolution before subscribing. Any tool capped at 1K is not Amazon-viable without an extra step.
- Confirm your commercial licence covers marketplace publication. Several tools in this category use language that is vague on the point, which is why we score licence clarity separately.
- Keep real photography for main images if you sell on Amazon. The AI budget goes to the supporting slots, lifestyle context and colourway variants.
The returns angle
Apparel carries roughly a 26 percent return rate and accounts for around 56 percent of ecommerce returns. The NRF put total US returns at $890 billion in 2024. Imagery that flatters a garment beyond what the shopper receives moves that number the wrong way. Zalando reported a 40 percent decrease in returns in its Levi's virtual try-on pilot, and that result came from imagery that helped shoppers judge fit accurately, not from imagery that simply looked better.
Practical compliance checklist
- Generate at 2048px or above.
- Keep a real photograph as the Amazon main image.
- Label AI-generated images where Amazon requires it.
- Read the tool's commercial licence and confirm marketplace publication is covered.
- Check generated colour against the physical garment before publishing — colour drift is the most common cause of a returns spike.
Frequently asked questions
Does Amazon allow AI-generated product images?
Yes, in supporting image slots, provided they are labelled as AI-generated. They cannot be used as the main product image, which must show the actual product.
What resolution do Amazon and Shopify require?
Amazon requires a 1600px minimum and recommends 2000px. Shopify recommends 2048x2048 and supports up to 5000x5000.
Do I own the commercial rights to AI-generated model images?
It depends entirely on the tool's terms. Some publish explicit commercial-rights language covering marketplace publication; others are vague. Check before you build a catalog on a tool, which is why licence clarity is one of our five published sub-scores.